FAQs
Ordering
All your queries answered regarding ordering.
How do I place an order?
We sell car seat covers in bulk. For any inquiries, please contact our 24/7 online customer service directly.
Email：service@leafax.com
WhatsApp: Click Here
What is the minimum order quantity for bulk purchases?
The minimum order quantity for our existing styles is 30 sets. For custom orders, it depends on specific requirements and ranges from 200 to 1000 sets.
Are all the styles shown in the product detail pages?
Our website only displays a small selection of car seat cover styles. For more options, please contact our 24/7 online customer service.
Product
All your queries answered regarding products.
How can you guarantee the customized seat covers will fit my specific vehicle model?
Please refer to the custom product page for detailed information or contact our 24/7 customer support for assistance.
What if I'm unsure about a part's compatibility?
Please refer to the custom product page for detailed information or contact our 24/7 customer support for assistance.
Do you offer product warranties?
Warranty information varies depending on the specific product.Warranty details are usually included on the product page or packaging.
Payment
All your queries answered regarding payments.
How do I pay for my order?
For your security, we accept payments via bank transfer (TT). Your payment information is securely processed.
Is my payment information secure?
Yes, we use secure encryption technology to protect your payment information.pen_spark
Do you offer COD?
Sorry, at this moment we do not offer cash on delivery (COD) mode of payment.
Shipping
All your queries answered regarding shipping.
What are your shipping options?
We offer a comprehensive range of shipping services to accommodate your specific needs.
Our flexible delivery options include 5-day,15-day,25-day,35-day,and 60-day shipping,with rates varying based on transit time.
How much does shipping cost?
Shipping costs are calculated based on the weight,size of your order,your chosen delivery method,and your location.The final cost will be displayed at checkout.
What's Door-to-Door Service ?
Our door-to-door service offers seamless logistics from our Chinese factory to your designated destination. Services include:
- Import Customs Clearance: We handle all necessary import customs procedures at the destination country.
- Local Delivery: Your goods will be delivered to your specified final location.
Value-Added Services
For an additional fee, we can arrange for your goods to be shipped to a port and unloaded.
Return Products
All your queries answered regarding return.
What is your return policy?
Our return policy varies depending on the item's condition and when it was purchased. Please contact our customer support team for more information.
How do I return an item?
Please visit our Returns Policy page or contact customer service for instructions on initiating a return.
Who pays for return shipping?
This depends on the reason for the return. Our Returns Policy will specify who is responsible for return shipping costs.
